TERMS & CONDITIONS

Bunnik Travel Pty Ltd – Trading as Bunnik Tours.
ACN 077 203 466 – ABN 38 077 203 466
45 Flinders Street, Adelaide SA 5000 Australia.

These Booking Conditions set out the terms on which you contract with us for the arrangement and delivery of travel arrangements for your trip. By making a booking with us, you acknowledge that you have read, understood and agree to be bound by these Booking Conditions. We reserve the right to change these Booking Conditions at any time prior to you making a booking request.

“You” and “Your” means all persons named in a booking (including anyone who is added or substituted at a later date). “We”, “us”, “our” and “Bunnik Tours” means Bunnik Travel Pty Ltd.

Last updated 11 February 2026.

View previous terms and conditions here.

BOOKINGS

A contract between us and you comes into existence subject to these Booking Conditions when we have issued a written booking confirmation and you have paid your non-refundable deposit. We reserve the right to decline any booking at our discretion. No employee of ours other than senior management has the authority to vary or omit any of these Booking Conditions or to promise any discount, refund or credit.

Late Bookings

Higher deposit payments are required for late bookings - please refer to your Travel Specialist at the time of booking. Full payment is required for all booking requests received within 4 weeks of commencement of the tour. If we are not able to confirm services, we will provide you with a refund.

Single Room Bookings

If, by choice or circumstance, a single room is required, then a single room surcharge will apply. While all endeavours will be made to provide you with a single room, if for whatever reason a single room is not available, then we reserve the right to cancel your booking. We will provide you with a full refund of amounts paid for the tour, but we won’t be responsible for any loss or expenses you incur (for example, travel insurance, visa or independently booked flight expenses).

Children

We understand that many of our clients may have children. Children 14 and over are welcome on our group tours. For families with children younger than this we recommend a private tour. This way we can tailor the itinerary to suit your specific needs. Please feel free to contact us if you would like any further information regarding bringing your children on tour.

LOYALTY PROGRAM & DISCOUNTS

Loyalty Discount

If you are booking your second or third small group tour with us you will get a discount of $250 per person off each second or third tour. Your fourth tour and any subsequent tours will attract a loyalty discount of $500 per person, per tour.

General Discounts

From time-to-time other discounts may be offered. This includes, but is not limited to, Launch Special, Bunnik Tours Hot Deals, Black Friday Offers, Bonus Vouchers or Event/Expo discounts. Please note only one discount type (plus loyalty discount as applicable) can be applied per tour.

OUR SERVICES

We commence providing services to you as soon as we accept your booking. This includes (often significant) work undertaken prior to travel to arrange and coordinate the delivery of your travel arrangements. You also receive the benefit of work we undertake in anticipation of bookings. The services we provide to you are limited to (a) the arrangement and coordination of your travel arrangements; and (b) the delivery of travel arrangements which we directly control, own or operate.

PRICES, VARIATIONS & PAYMENTS

Prices

Prices stated are in Australian Dollars ($AUD) and are current at the time of publication. The most up to date pricing is available on our website. The price includes accommodation, transportation and other inclusions as per the published itinerary.

International and domestic airfares and airport/hotel transfers are not included unless specifically stated. Costs associated with passports, visas, vaccinations, insurance, meals (other than those stipulated), emergency evacuation costs, and all items of a personal nature are not included.

Any variation that results in a price increase will reflect the additional costs incurred by us.

Price Variations

We reserve the right to surcharge the cost of your booked travel arrangements prior to commencement for circumstances beyond our control such as the imposition of fuel or airfare surcharges, airline schedule changes, the imposition of new or amended Government charges, or if minimum passengers requirements aren’t satisfied (see below).

We also reserve the right to vary the cost of your travel arrangements due to currency fluctuations. However, we will not vary the cost for currency fluctuations once full payment has been received by us and we will absorb the first 2% of any negative currency fluctuation.

Deposit

A non-refundable deposit(s) per person is required within 7 days (unless otherwise stated) of us accepting your booking. The non-refundable deposit represents a fee payable to us for services associated with the processing and confirmation of your booking, any consultations on travel arrangements that we may provide to you, and general preparatory tour coordination.

If we do not receive your non-refundable deposit within the required timeframe, then your place on the tour will be released. Rebooking will be subject to availability and the cost of the tour in effect at the time of booking.

Progress Payment

When a progress payment is noted on your invoice you will be required to pay this by the stated due date. Part of the progress payment may be used to cover your airfares (where applicable), taxes and fuel surcharges. The progress payments are as follows:

• All Asia small group tours (except 5-Stans) - $2,500 pp
• All Europe small group tours - $3,500 pp
• Middle East small group tours - $3,500 pp
• All South & Central America, Africa and 5-Stans small group tours - $5,000 pp

Should you be travelling on a private group tour departure the progress payment amounts may differ which will be reflected on your invoice.

Final Payment

Payment in full must be received by the date(s) stated on your invoice or 60 days (90 days for In-Style and South America) prior to your departure where not stated.

Payment Failure

If you fail to make payment by the due date, we will remind you to make payment. In addition to the payment, you will also be responsible for any costs imposed on us by suppliers resulting from late payment. If we do not receive payment within 7 days after the reminder, you will be deemed to have cancelled your booking and cancellation fees will apply (see below).

CANCELLATIONS BY YOU

You may cancel your booking by giving written notice to us. We will make refunds to you less cancellation fees, calculated from the date which we receive written notice as follows:

Bunnik Tours Small Group Tours: Asia, Europe, Middle East, Africa and Central America

Bunnik Tours Small Group Tours: South America, In Style Tours world-wide, Private Group Tours world-wide

Bunnik Tours Independent Travel

Bunnik Tours Pre & Post accommodation, Tour Extensions, and 3rd party arrangements

For cancellations received at any time before commencement:

• 15% of the booking value to compensate us for work performed up until the time of cancellation;
• 5% of the booking value to compensate us for processing the cancellation and any associated refund; and
• Any amounts we have paid or have contractually committed to pay to third parties to deliver your travel arrangements which we cannot reasonably recover or which the third party continues to oblige us to pay (for example payments made or due to airlines or ground operators);

Any payments we have made to third parties will only be refunded to you once we have deducted the above cancellation fees and charges and once we have actually recovered the amounts from the third parties. As we will be subject to third party terms and conditions, we make no guarantee that we will be able to make recoveries or that third parties will agree that payments attributable to your booking arrangements are no longer required. 

General cancellation terms

Cancellation fees will not exceed payments received by us at the time of cancellation. If after the application of cancellation fees there is a surplus of payments you have made to us, we will refund this to you within a reasonable time.

You agree that the cancellation fees (and associated deductions) specified above are reasonable, represent a genuine pre-estimate of our loss resulting from your cancellation and are required to protect our legitimate business interests. We strongly encourage you to purchase travel insurance that adequately responds to cancellation.

Please note that for group departures, a transfer of a confirmed booking to another departure date at your request is deemed to be cancellation of the original booking. 

OTHER CANCELLATIONS

In these Booking Conditions, the term Force Majeure means an event or events beyond our control and which we could not have reasonably prevented, and includes but is not limited to: (a) natural disasters (including not limited to flooding, fire, earthquake, landslide, volcanic eruption), adverse weather conditions (including hurricane or cyclone), high or low water levels; (b) war, armed conflict, industrial dispute, civil strife, terrorist activity or the threat of such acts; (c) epidemic, pandemic; (d) any new or change in law, order, decree, rule or regulation of any government authority (the events in (d) being “Government Restrictions”).

Force Majeure - Prior to travel

If:

• in our reasonable opinion we (either directly or through our employees, contractors, suppliers or agents) determine that your travel arrangements cannot safely, lawfully or reasonably proceed due to a Force Majeure event; or
• you give us notice no more than 14 days prior to commencement of your booked travel arrangements that you cannot reasonably make use of them due to Government Restrictions (for example due to border closures)

then we may:

• reschedule your travel arrangements, but only if you are agreeable to the rescheduled arrangements; or
• cancel your travel arrangements, in which case our contract with you will terminate.

If we cancel your travel arrangements, neither of us will have any claim for damages against the other for the cancelled arrangements. However, we will either:

• issue you with a credit equal to payments received by us for the cancelled travel arrangements, redeemable within 24 months of issue against any travel services offered by us; or
• refund payments attributable to the cancelled travel arrangements less: (a) unrecoverable third party costs and other expenses incurred or payable by us for the cancelled travel arrangements; (b) overhead charges incurred by us relative to the price of the cancelled travel arrangements; and (c) fair compensation for work undertaken by us in relation to the cancelled travel arrangements until the time of cancellation and in connection with the processing of any refund.

Please note that our ability to issue you with a credit may be dependent on our suppliers issuing corresponding credits to us. We cannot guarantee that our suppliers will issue corresponding credits and so in such circumstances we may opt to pay you a limited cash refund as outlined.

Force Majeure - During travel

If due to Force Majeure we cancel travel arrangements after your trip has commenced, we will provide you with a refund of recovered third party costs plus any third party costs we don’t incur for cancelled travel arrangements only.

Force Majeure – General

Where a limited cash refund is to be paid by us, we will use reasonable endeavours to recover payments from third parties attributable to your booking, but we make no guarantee that we will be able to recover these payments either partially or at all. If after we have paid you a limited cash refund (or after we determine that no cash refund is currently payable) we recover payments from third parties attributable to your booking, then we will pass on this payment to you.

We will not be responsible for any other loss or costs you incur in connection with your booking (for example, airfares, insurance and visa expenses) if your tour or particular travel arrangements are cancelled due to an event of Force Majeure. 

If we provide you with any alternative services or assistance where travel arrangements are cancelled or rescheduled due to Force Majeure which you accept, then you agree the amount to be refunded to you will be reduced by the value of these services and assistance.

You acknowledge that the terms in this section are reasonably necessary to protect our legitimate business interests. We strongly encourage you to purchase travel insurance that adequately responds to cancellation and rescheduling risks associated with Force Majeure events as soon as you have paid a non-refundable deposit.

Other cancellations

If we cancel your travel arrangements for reasons other than Force Majeure or a failure to satisfy minimum numbers (see below), you will be offered (at your election) a refund of all funds paid, or the offer of travel arrangements of substantially equal quality if appropriate. To the fullest extent permitted by law, we will not be responsible to you for any other expenses or loss you incur resulting from our cancellation.

MINIMUM NUMBERS

All small group tours are based on a minimum number of passengers travelling. If a trip fails to satisfy minimum numbers, the trip may be cancelled or re-costed. We will give you notice no later than 60 days prior to the trip’s commencement. If the trip is re-costed, you will have the option to either accept the new cost or to cancel your booking. You must make this election within 14 days of receiving notice from us. If we cancel the trip or if you cancel your booking in these circumstances, we will at your election refund all payments made or credit payments towards alternative arrangements.

We will not be responsible for any other travel arrangements affected by, or any additional costs incurred, as a result of cancellation in these circumstances.

Guaranteed Departures

Tours marked as ‘Guaranteed’ are confirmed to depart regardless of group size. In extremely rare cases, we may need to cancel a guaranteed departure for operational reasons (excluding force majeure). If this occurs, we will provide as much notice as possible and offer to transfer your booking to an alternative departure date at no additional cost to you. We will cover any supplier-imposed change fees. If you prefer not to transfer, you may instead receive a full refund.

AMENDMENTS BY YOU

We will endeavour to accommodate amendments and additional requests. You acknowledge that these may not be possible to fulfil, and for group departures a transfer of a booking to a different departure is deemed a cancellation. An amendment fee of $250.00 per booking will be levied to cover communication and administration costs for any changes to bookings. You will also be required to pay any additional costs charged by suppliers.

Please note that flight tickets (where applicable) will be issued after receipt of your progress payment, subject to minimum tour numbers being satisfied (see above). Any changes you wish to make to your flight booking(s) after the ticket(s) have been issued are subject to amendment fees.

AMENDMENTS BY US

Prior to travel

Due to the dynamic nature travel, we may occasionally need to make amendments or modifications to the itinerary and its inclusions, and you acknowledge our right to do this. Most changes will not be significant. If we become aware of any significant changes to your itinerary or its inclusions that materially detract from the overall value of the trip (where we determine it can still proceed), then we will notify you within a reasonable time and refund you an amount attributable to any reduction in value determined by us acting reasonably.

We reserve the right to substitute hotels, vessels and other forms of accommodation with properties or vessels of a substantially comparable or higher standard. We will endeavour to minimise substitutions. You acknowledge our right to do so and agree that these substitutions will not be considered a significant change.

During travel

You acknowledge that the itinerary, modes of transport, accommodation and/or the trip’s inclusions may need to change during your trip due to local circumstances beyond our reasonable control, including road conditions, poor weather, changes in transport schedules, and/or vehicle breakdowns. Where such changes are necessary, you agree that we may pass on any additional costs we reasonably incur in making alternative arrangements for your benefit.

General

To the fullest extent permitted by law:

• we will not be responsible for any omissions or modifications to the itinerary or the inclusions due to Force Majeure or other circumstances beyond our control happening after we have accepted your booking. This includes any loss of enjoyment or distress caused by omissions or modifications;
• if you are entitled to any compensation for any modifications or omissions, then you agree it will be reduced by the value of any alternative services we provide which you accept; and
• we will not be responsible to you for any other expenses or loss you incur resulting from any amendment or change to the itinerary or its inclusions. 

AIRLINE SCHEDULE CHANGES

We are not responsible for any schedule changes imposed by airlines. While we will make reasonable efforts to adjust your touring and accommodation arrangements to accommodate such changes, we are not responsible for any services missed as a result. You agree that we may pass on any reasonable additional costs we incur in making alternative arrangements necessitated by an airline-imposed schedule change. 

MOBILITY & MEDICAL DECLARATIONS & HEALTH REQUIREMENTS

At Bunnik Tours, we pride ourselves on our ability to create unique, once-in-a-lifetime small group tours that are filled with incredible experiences you might not be able to have on your own or in a larger group. However, that does mean aspects of our itineraries can be physically and logistically challenging for some travellers.

Our small group tours are crafted for independent travellers who live an active daily life. Our goal is for all our travellers to enjoy their tour, not struggle through it. While we don’t put a specific age limit on our tours, we do impose a firm policy on the level of fitness and mobility required on our tours. We have a duty of care to all clients, ground staff and Tour Directors. It helps keep them safe, protects the wellbeing of the group and ensures everyone has a great experience.

Plus, in some remote areas, medical facilities can be limited.

We reserve the right to decline a booking if, acting reasonably, we believe the tour is too demanding for your health or fitness.

Mobility & Medical Declaration Form

Within seven (7) days of booking, it is mandatory to complete and submit a Mobility & Medical Declaration form as well as a Passenger Registration Form.

Although your place on tour will be confirmed upon payment of your non-refundable deposit, flight tickets will not be issued until we have received your completed Passenger Registration Form with satisfactory Mobility & Medical Declaration. If the Form is not submitted with satisfactory declaration within the required timeframe you may be required to pay any increase in flight costs that occurs between the time of your booking and the time of ticketing.

By completing the Mobility & Medical Declaration you confirm that you:

• Can walk for 4–5 hours per day at a group pace, often in direct sunlight and on uneven surfaces, without using a walking aid;
• Can walk up multiple flights of stairs and short, steep hills without assistance;
• Can stand for extended periods, including in hot and/or humid conditions, without needing to sit down;
• Can carry your own luggage (including to/from hotels where porterage is not available);
• Are comfortable using a combined shower/bath (note: stand-alone showers cannot be guaranteed at all properties);
• Can get on and off various forms of transport, including small boats, multiple times each day without assistance;
• Can tolerate extended travel on rough, unsealed roads (particularly in destinations such as Africa);
• Can manage time spent at high altitudes (up to 3,000–4,000 metres) in regions such as Asia, Africa, or Central/South America;
• Can use a squat toilet (5 Stans Tour)
• Can negotiate archaeological sites, which are often uneven, unstable and slippery
• Understand that dietary requirements may not always be fully accommodated;
• Do not have a medical or cognitive condition (whether diagnosed or undiagnosed) that may affect your ability to safely participate in all tour activities or independently manage your wellbeing, free time and respond independently to an emergency.

Disclosure of Medical Conditions

If you are not able to give those declarations, or if you declare a mobility or medical condition, you will be required to provide an assessment from a qualified medical practitioner of your fitness to travel and to participate in the tour safely and without the need of special assistance from our personnel.

If that assessment concludes you will not be able to do so, then we reserve the right to cancel your booking and we will refund all payments made.

However, if you fail to provide a requested medical assessment within a reasonable time, this will be treated as a cancellation by you and our standard cancellation fees and charges will apply (see ‘Cancellation by You’ section).

Changes to Medical Conditions After Booking

You must notify us as soon as possible of any new or changed mobility or medical condition that may reasonably be expected to affect your fitness to travel and to participate in the tour safely and without the need of special assistance from our personnel. The provisions immediately above will apply, including our right to cancel your booking, provided that if your booking is cancelled in these circumstances, this will be treated as a cancellation by you and standard cancellation fees and charges will apply (see Cancelation by You section). It is for this reason that we strongly recommend you take out comprehensive travel insurance that responds to changed medical conditions soon after you pay your non-refundable deposit.

Undisclosed or Emerging Medical Conditions During the Tour

If, during the tour, we reasonably identify that you have a mobility or medical condition (including but not limited to cognitive impairment or behavioural issues) that was not declared, and:

• it materially affects your ability to safely participate in the tour;
• places you, our staff, or other travellers at risk;
• requires special assistance we cannot reasonably provide; or
• unreasonably affects the usual conduct of the tour,

we may cancel your participation in the tour.

In such cases:

• You will not be entitled to a refund for any unused services; and
• We may arrange for your early return home and/or additional support, and you agree to reimburse us for any reasonable costs incurred in doing so.

PRIOR TO TRAVEL

Correct Legal Names

For security reasons, airlines and our overseas suppliers require names to be given exactly as stated in your passport. If you do not advise the correct information and we have to re-issue airline tickets or other documentation, then you will be responsible for any fees charged (such as airline cancellation charges or re-issue fees) in addition to our own reasonable administration fees.

Passports, Visas & Vaccinations

It is a requirement that you hold a valid passport and any required visas for your trip. It is your responsibility to ensure that you are in possession of the necessary documentation to comply with the laws and regulations of the countries to be visited. It is your responsibility to obtain vaccinations and preventative medicines as may be required for the duration of the trip. Any information provided by us is given in good faith and you must independently verify it.

Travel Insurance

It is a condition of your booking that you are insured for the duration of your trip. We recommend comprehensive travel insurance to cover cancellation, medical requirements, luggage, repatriations and additional expenses. At a minimum, the policy is required to cover medical requirements including medical evacuations / repatriations. The choice of insurer is yours. We strongly suggest you purchase insurance at the time you pay your non-refundable deposit. This is because cancellation fees and charges are payable from that time.

We may request you to provide evidence that you have taken out and paid for a policy to comply with this condition. If you fail to provide a certificate of currency of insurance within a reasonable time after our request, then this will be deemed a cancellation by you and standard cancellation fees will apply (see ‘Cancellation By You’ above). 

Dietary Requirements

Special dietary requests are required to be notified to us at the time of booking. We will endeavour to communicate your requirements to relevant suppliers. However, we cannot guarantee requests will be met by suppliers.  It is your responsibility to check that meals and beverages do not contain any allergens. To the fullest extent permitted by law, we expressly disclaim any liability for meals or beverages that contain allergens.

DURING TRAVEL

Remote Areas

You acknowledge that some tours visit and include overnight accommodation in remote areas which are located considerable distances from hospitals, medical centres or other forms of medical facilities. It may take many hours before you receive any professional medical attention.

You acknowledge that there may be occasions where you require first aid due to an accident, illness, injury or other health condition. You consent to our (and our suppliers’) personnel providing you with first aid on the basis that: (a) they are not qualified medical professionals; (b) we make no warranties and expressly disclaim all warranties regarding the standard of care that may be provided; and (c) to the fullest extent permitted by law we will not be liable (and neither will our personnel) for any care given or omitted. If you are unable to do so yourself, you consent to us seeking and securing any medical treatment that we reasonably consider you require. This may include attendance or evacuation by air. You agree to reimburse us for any costs we incur in seeking medical treatment or evacuation on your behalf.

Behaviour

You must follow the reasonable directions of our (and our suppliers’) personnel. If you act in a manner that threatens the safety of yourself or others (including our (or our suppliers’) personnel, other guests on the Journey, or third parties) or significantly disrupts their enjoyment, our representatives may, acting reasonably, require that you leave the tour. You will not be entitled to any refund for unused services and you will be responsible for any additional costs you incur.

Seatbelts

Where a vehicle, vessel or aircraft is equipped with seatbelts, you must always wear your seatbelt when onboard. To the fullest extent permitted by law, our liability to you for any personal injury, death or other damages or claims arising from an accident or incident involving a vehicle, vessel or aircraft you are travelling on will be limited or excluded to the extent your failure to wear a supplied seatbelt contributed to or caused your injury or death. Whilst any form of transport is in motion do not stand up/move around to avoid injury.

Unused services

No refunds will be made for any travel arrangements not utilised, whether by choice or because of late arrival or early departure. This includes the failure of transport to operate according to schedule, which we disclaim responsibility for.

INDEPENDENT SERVICES

We are not responsible for any additional activities or excursions which are not included in the booked itinerary or which we sell as agent for the principal operator. Any advice or recommendation made by a guide or local representative does not make us responsible for delivery.

ACCEPTANCE OF RISK

You acknowledge that travel involves personal risks which may be greater than those present in your everyday life. This could be as a result of the adventurous nature of your trip or the visiting of destinations which present geographical, political or cultural risks and dangers.

You should consult guidance issued by the Department of Foreign Affairs and Trade (DFAT) applicable to the destinations within your itinerary. You acknowledge that your choice to travel is made having had the benefit of DFAT guidance, and you accept any additional personal risks associated with your travel. To the fullest extent permitted by law, we disclaim any liability for these risks.

RESPONSIBILITY

Services supplied by independent suppliers

Where a third party over whom we have no direct control (Independent Supplier) is the supplier of travel arrangements that form part of your trip, you acknowledge that our obligations to you are limited to taking reasonable steps to select a reputable Independent Supplier and arranging for them to provide those travel arrangements to you. Independent Suppliers over whom we have no direct control could include but are not limited to airlines, railway and cruise operators, hoteliers, independent transport companies (i.e., vehicles not operated by us), attraction and venue operators and common carriers.

To the fullest extent permitted by law, we will not be responsible to you for any loss, damage, death, personal injury or delay attributable to the actions or omissions of an Independent Supplier and not caused by our negligence.  Any claims you have in this regard must be made against the Independent Supplier. 

Services we directly supply

To the extent only that we are the principal supplier to you of travel arrangements or other services which we own, operate or control, then we will provide those travel arrangements and services with reasonable skill and care.

We will only be responsible for our employees in the course of their employment, and for our agents and contractors (where we have direct control over them) if they were carrying out the work we had asked them to do. 

We will not be responsible for any loss, damage, claim or expense caused by the acts or omissions of yourself, of any other third party not connected with the provision of the travel arrangements or services, or due to an event of Force Majeure.

Recreational services

If we supply any recreational services to you, then to the maximum extent permitted by law we exclude any liability for death, physical injury or mental injury or any other liability referred to in section 139A(3) of the Competition and Consumer Act 2010 (Cth) resulting from our failure to comply with a guarantee that applies under Subdivision B of Division 1 of Part 3-2 of the Australian Consumer Law.

This exclusion does not apply to significant personal injury caused by our reckless conduct.

Recreational services means services that consist of participation in the activities referred to in Section 139A of the Competition and Consumer Act 2010 (Cth), being participation in:

(a) a sporting activity or similar leisure time pursuit; or

(b) any other activity that:

          (i) involves a significant degree of physical exertion or physical risk; and

          (ii) is undertaken for the purposes of recreation, enjoyment or leisure.

General liability limitation

We do not guarantee our schedule. We will not be responsible for any loss or additional expenses you incur for any missed connections/services attributable to delays.

You acknowledge that travel arrangements or services which comply with local laws and regulations will be deemed to have been properly performed, even if this would not be considered the case in Australia.

Australian Consumer Law and corresponding legislation in State jurisdictions in certain circumstances imply mandatory guarantees into consumer contracts (“Consumer Guarantees”). These Booking Conditions do not exclude or limit the application of the Consumer Guarantees other than to the extent they can be excluded or limited, in which case we limit or exclude the Consumer Guarantees to the fullest extent possible. Other than the Consumer Guarantees, we disclaim all warranties and guarantees.

To the fullest extent permitted by law, our maximum liability to you under these Booking Conditions, in tort (including negligence) or at law is limited to arranging for the travel arrangements to be resupplied or payment of the cost of having them resupplied.

COMPLAINTS

In the event of a problem with any aspect of your travel arrangements you must tell us or make our representative or our local supplier aware of such problems as soon as possible. This is so we or our suppliers have had the opportunity to put things right on the ground.

If you notify us of a problem during travel and we haven’t resolved it to your satisfaction, please follow this up in writing within 30 days from the end of your travel arrangements. This is so we have the opportunity to pursue the claim with our own suppliers (if relevant).

If you fail to follow this procedure, this may limit your rights to make a claim.

DEEMED ACCEPTANCE

If you place a booking on behalf of another party, you represent and warrant us that you are duly authorised to provide the agreement and consent of the other party to be bound by these Booking Conditions. You agree that you will be responsible for any loss or damage we incur if this is not the case.

IMAGE RELEASE

We may take photographs or make recordings of you and your activities that identify you during your trip. We reserve the right to use any images and/or recordings for promotional and marketing purposes in any medium. You consent to this use and acknowledge you will not be entitled to any payment or other compensation. If you do not consent to the use of your image or likeness, please advise us as least 21 days prior to the commencement of your trip.

GENERAL

The contract between Bunnik Travel Pty Ltd trading as Bunnik Tours and you is governed by the laws of the State of South Australia. Any disputes shall be exclusively dealt with by a court with the appropriate jurisdiction in South Australia.

If any provision of these Booking Conditions is found to be unenforceable, then to the extent possible it will be severed without affecting the remaining provisions.

You may not transfer your booking or any rights under these Booking Conditions to another person without our prior written consent.

Any personal information you provide to us will be collected, stored, used, protected and shared in accordance with Australian Privacy Principles, and our Privacy Policy.