As at 15 March 2020
To our loyal travellers,
It is with heavy hearts that we announce that Bunnik Tours will be suspending all tours departing between 16 March and 30 April 2020.
COVID-19 is having an unprecedented impact globally with daily announcements of border closures and flight suspensions making it increasingly difficult for travellers. The safety and wellbeing of our clients is our first and highest priority. With this in mind we have no choice but to suspend all tours for the first time in our 25 year history.
As of Monday 16 March 2020, if you are travelling with us on departures up to 30 April 2020 we will be in contact with you shortly, either directly or through your travel agent. Our first priority is assisting those who are currently travelling and those due to depart in the next 48 hours. We will be working through tours in departure date order from there. All suspended tours will have the funds placed on hold for future travel on a Bunnik Tour. As many of our tours include airfares and other transport provided by third parties we will be working with these third parties to minimise costs and maximise credits. Due to the large number of airline and land suppliers across our touring program this will take some time to finalise and we will be in touch with each passenger (via your travel agent where applicable) as soon as possible.
Tours currently in progress will continue to run as planned however we will be in touch with options for travellers wanting to return home to Australia early.
We know these are stressful and uncertain times for everyone involved. Once more, we thank you for your kindness and patience as we work to find solutions for you. You have been amazing and your support at this time has been so heartening to our dedicated customer service team. Thank you.
We are passionate about travel and about you having the best experience in this world’s amazing destinations. We know in time you’ll be able to explore the world’s wonders and beauty with us.
Dennis, Sacha and Marion Bunnik, and the Bunnik Tours team
Our COVID-19 Information page is regularly updated as information changes. To talk about this further please contact us on 1800 286 645, [email protected] or speak with your local travel agent.